Safe Play Policy

Responsible Gambling at Sixs6s

Gambling is entertainment. At Sixs6s, we take our duty of care seriously — providing every registered player with the tools, information and support needed to keep gambling fun, safe and within their own defined limits.

18+ only — or the higher minimum required by the operator/license jurisdiction. Pakistan has gambling restrictions including the Prevention of Gambling Act, 1977. Understand applicable local law before participating. If gambling is causing you harm, help is available — contact our support team 24/7.

18+
Adults Only
Or higher where required by
jurisdiction
24/7
Support Access
5
Control Tools
Our Commitment

Why Responsible Gambling Matters to Us

Sixs6s was built for players who enjoy sports and casino games as entertainment. Our responsible gambling commitment isn't a legal requirement we tick off — it shapes the product decisions we make every day.

For the vast majority of players — whether they're following PSL cricket from Lahore, watching a UFC card in Karachi, or spinning a live casino table in Islamabad — gambling is a recreational activity they enjoy within budget and without harm. That's the experience we want Sixs6s to be: engaging, fair, and something you close the app and walk away from without a second thought.

But we also know that for a minority of people, gambling can shift from entertainment to something more difficult to manage. Recognising that shift early, having clear tools available, and knowing where to reach for support are the three things that make a meaningful difference. Sixs6s provides all three — built into the platform, not buried in a help menu.

This page explains our responsible gambling framework: who can use Sixs6s, what control tools are available, how to use them, what the warning signs of problem gambling look like, and what to do if you or someone you know needs to take a step back.

Our Core Position: We believe that informed players who have access to real control tools are less likely to develop harmful gambling habits. Responsible gambling infrastructure is not optional at Sixs6s — it is a baseline product requirement.

What This Page Covers
  • Adults-only access and age verification policy
  • Deposit limits, loss limits and session alerts
  • Cool-off periods and temporary account restrictions
  • Self-exclusion — how to request and what to expect
  • Signs that gambling may be becoming a problem
  • Protecting vulnerable persons and minors
Age Policy

Adults-Only Access

Access to Sixs6s is strictly restricted to adults who have reached the minimum eligible age. This is a non-negotiable requirement of our responsible gambling framework. The minimum age is 18 years, or such higher age as is required by the applicable operator/license jurisdiction — whichever is higher applies.

Age verification is a mandatory step in the Sixs6s KYC (Know Your Customer) process. Before a withdrawal is processed — and in certain circumstances before account features are fully activated — users must provide valid government-issued identification confirming their date of birth. Acceptable documents include:

  • National Identity Card (CNIC / NICOP) issued by NADRA
  • Valid passport
  • Other government-issued identification accepted at the operator's discretion

Any account found to belong to an underage user will be suspended immediately. All activity on the account will be reviewed, and any deposits will be refunded — less any applicable charges — following investigation. Sixs6s does not tolerate circumvention of the age verification process.

Protecting Minors

Keeping Minors Safe

If you share a device with family members — particularly children or teenagers — we strongly recommend taking the following steps to prevent unintended access to gambling content:

Password-Protect Your Account

Use a strong, unique password for your Sixs6s account and never store it in a shared browser or device autofill.

Log Out After Every Session

Always log out of your Sixs6s account when using a shared device, and lock your screen when stepping away.

Parental Control Software

Internet filtering and parental control applications can be used to block gambling-related websites on shared household devices.

Player Tools

Your Control Tools on Sixs6s

Every tool listed here is available to all registered players at no cost, accessible directly from your account dashboard — no support ticket required for setup.

Deposit Limits

Set a maximum amount you can deposit within a defined period — daily, weekly or monthly. Once the limit is reached, further deposits are declined until the period resets. Limits can be lowered immediately; increases take effect after a cooling-off period.

Loss Limits

Cap the total amount you can lose across your bets within a rolling time window. When your net losses hit the limit you've set, further wagering is temporarily restricted until the period expires. A straightforward tool for budget management.

Session Time Alerts

Set reminders that notify you when you have been actively playing for a specified duration. These alerts give you a natural pause point — a moment to decide whether to continue or step away.

Cool-Off Period

Request a temporary restriction on your account — from as little as 24 hours up to several weeks. During a cool-off, you cannot log in, deposit or place bets. The period runs in full before account access is restored.

Self-Exclusion

A permanent step for those who decide they need to stop gambling entirely. Once confirmed, your account is closed and Sixs6s applies reasonable technical measures to prevent re-registration. See the dedicated section below for full details.

Support Access

Our 24/7 support team — available in English and Urdu — can help you activate any of these tools, discuss concerns about your gambling behaviour, or connect you with the information you need to make a safe decision.

How Limits Work

Understanding Your Financial Controls

Deposit and loss limits work together to give you meaningful financial boundaries. Here is a practical breakdown of how each limit type behaves on the Sixs6s platform.

Limit Type How It Works Decrease Takes Effect Increase Takes Effect
Daily Deposit Limit Caps total deposits in any 24-hour rolling window. Deposits beyond the cap are declined by the cashier. Immediately After 24-hour cooling-off period
Weekly Deposit Limit Caps total deposits within a 7-day rolling window. Separate from the daily cap — both can be active simultaneously. Immediately After 7-day cooling-off period
Monthly Deposit Limit Caps total deposits in a 30-day rolling window. Useful for longer-term budget planning across PSL season or other extended betting periods. Immediately After 30-day cooling-off period
Loss Limit Tracks net losses (total bets placed minus total winnings returned) within a defined window. When the net loss threshold is reached, further betting is paused. Immediately After applicable cooling-off period
Session Time Alert Sends an on-screen notification after a user-defined duration of continuous activity. Does not automatically close the session — user retains control. Immediately Immediately

Important: Increases to financial limits are deliberately subject to cooling-off periods. This is an intentional responsible gambling design choice — it prevents impulsive decisions to raise limits during an active session. Lowering a limit always takes effect immediately.

Self-Exclusion

How to Self-Exclude from Sixs6s

Self-exclusion is the most decisive step available to players who feel they need to stop gambling. It is straightforward to request, takes effect quickly, and is treated seriously by our support team.

Self-Exclusion Process

Follow these steps to request self-exclusion from your Sixs6s account. The process is available 24 hours a day, 7 days a week.

  1. Contact the Sixs6s support team via live chat (available in-platform) or by emailing [email protected] (plain text — not a clickable link).
  2. State clearly that you wish to request self-exclusion. You do not need to provide a detailed reason — the request will be taken at face value.
  3. Confirm your account details so the support team can verify your identity and locate your account quickly.
  4. The support team will process your self-exclusion request and confirm the closure of your account. This will be completed as promptly as possible during the same support interaction.
  5. Sixs6s will apply reasonable technical measures to prevent re-registration using the same personal details. You must not attempt to open a new account during or after a self-exclusion period.
  6. Any remaining real-money balance (excluding uncleared bonus funds) will be returned to you via a verified payment method following the completion of required verification checks.
What Self-Exclusion Means
  • Your account is permanently closed and access is removed.
  • Promotional emails and communications are stopped.
  • Re-registration is prevented via technical measures on known details.
  • Real-money balance is returned following KYC verification.
  • Support team remains available to assist during the process.

Self-exclusion at Sixs6s covers this platform only. If you are using other gambling platforms, you should request self-exclusion directly from each of them. Consider reaching out to broader gambling support organisations for additional assistance.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling rarely announces itself clearly. It tends to develop gradually — small shifts in behaviour that individually might seem unremarkable, but together can indicate that gambling has moved from entertainment to something more difficult to manage.

The following checklist is not a clinical diagnostic tool. It is a practical prompt to help you reflect honestly on your relationship with gambling. If several of these points feel familiar, we encourage you to take a break and, where needed, reach out for support.

Ask Yourself Honestly
Do you bet with money budgeted for essential expenses — rent, food, bills?
Do you chase losses — betting more to try to recover what you've lost?
Have you lied to family or friends about how much you gamble or have lost?
Do you feel restless or irritable when you try to reduce or stop gambling?
Has gambling caused you to neglect work, studies, or family responsibilities?
Do you gamble to escape stress, anxiety, boredom or emotional difficulties?
Have you borrowed money or sold possessions to fund gambling?
Do you feel a strong urge to gamble immediately after a significant win?
Healthy vs. Harmful

Keeping Gambling in Perspective

The difference between recreational gambling and problem gambling usually comes down to control, honesty and consequences. Here is a straightforward comparison to keep in mind.

Healthy Gambling Looks Like
  • Betting with a set budget you can afford to lose entirely
  • Stopping when the session budget is spent — win or lose
  • Treating winnings as a bonus, not expected income
  • Keeping gambling as one of many leisure activities
  • Being honest with yourself and others about how much you spend
Harmful Gambling Looks Like
  • Spending beyond your budget and seeking extra funds to continue
  • Continuing to play to "win back" losses from earlier sessions
  • Gambling as the primary way to handle stress or low mood
  • Hiding the amount you spend or how frequently you play
  • Finding it very difficult to stop once you start a session

If in Doubt, Take a Break: Use the cool-off tool in your account settings for an immediate, hassle-free pause. No paperwork required — just log in, select a cool-off duration, and step away with your account locked until the period expires.

Support Resources

Getting Help & Support

If gambling is causing difficulties for you or someone close to you, reaching out for support is the right step. Below is an overview of the types of support available, and how to access Sixs6s's own support channels.

Sixs6s operates 24/7 customer support in English and Urdu via live chat (available in-platform) and email. Our support team can help you immediately activate any responsible gambling tool — deposit limit, loss limit, session alert, cool-off or self-exclusion — and can escalate to specialised support pathways where appropriate.

In addition to our in-platform tools, there are broader organisations that offer free, confidential support for people experiencing difficulties with gambling. We recommend considering the following types of external resource — users should seek out reputable support services applicable to their jurisdiction and personal circumstances:

Helplines & Counselling

Many jurisdictions provide free gambling helplines staffed by trained counsellors available by phone, text or online chat. Search for a gambling helpline operating in your country or region.

Peer Support Groups

Peer-led support groups — meeting in person or online — can provide community, accountability and shared experience for people working through gambling-related challenges.

Professional Therapy

Psychologists, counsellors and addiction specialists experienced in gambling-related harm can provide structured, evidence-based support tailored to your situation.

Online Self-Help Tools

Reputable gambling support organisations offer free online self-assessment tools, budgeting guides and interactive programmes to help you understand and manage gambling behaviour.

Note for Pakistani Users: We do not list specific third-party support organisations here to avoid providing outdated or inaccurate contact details. Please search for current gambling support resources available in your jurisdiction. Our support team can help guide you to appropriate resources if you are unsure.

Contact Sixs6s Support

Our responsible gambling support is integrated into the same 24/7 support service all players use. You do not need to open a special account or fill a form — just reach out.

  • Live Chat — Available inside the platform, 24/7, in English and Urdu. Fastest channel for immediate assistance.
  • Email — [email protected] (plain text — not clickable). Mention "Responsible Gambling" in your message for priority routing.
Helping Someone Else

If you are concerned about a family member or friend's gambling behaviour, you can contact Sixs6s support on their behalf to ask about the options available. While we can only action account-level changes on request from the account holder themselves, our team can provide guidance on how to support someone who may be experiencing gambling-related harm.

Family members in cities like Karachi, Lahore, Rawalpindi or Peshawar should also consider seeking guidance from local mental health professionals or community support organisations where gambling-related counselling may be available.

Safe Play Principles

The Golden Rules of Responsible Gambling

These principles don't require any tools or technology — they're mindset shifts that make a lasting difference to how gambling fits into your life.

🎯
Set a Budget Before You Start

Decide how much you can afford to spend before you open the app. That amount should be money you are entirely comfortable losing — not rent, household bills or savings.

⏱️
Set a Time Limit

Decide how long you will play — and stick to it. Use Sixs6s session alerts to get a notification when your time is up. A time boundary is just as important as a financial one.

🧠
Never Chase Losses

Every bet is an independent event. Increasing stakes to recover losses from earlier sessions is one of the most common patterns associated with problem gambling — and it rarely works.

🚶
Walk Away When It Stops Being Fun

If a session has stopped feeling like entertainment and started feeling like obligation, pressure or stress — that's the signal to close the app and step away, regardless of your session balance.

Play Smart, Play Responsibly with Sixs6s

Every tool on this page is available to you right now. Set your limits, review our FAQ, or explore the platform — and remember that the Sixs6s support team is always available if you need to talk through your options.

18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves risk — never bet more than you can afford to lose. Pakistan has gambling restrictions including the Prevention of Gambling Act, 1977. Understand applicable local law before participating. This page does not constitute legal or medical advice.